Doncaster carpet cleaners terms and conditions

These are Doncaster carpet cleaners terms and conditions. Please telephone, email or write to us if your don’t understand anything.

DONCASTER CARPET CLEANERS TERMS AND CONDITIONS
LAST UPDATED: 22/10/2018

INTRODUCTION to Doncaster carpet cleaners terms and conditions

The Terms and Conditions describe how Doncaster Carpet Cleaners regulate your use of this website https://doncastercarpetcleaners.co.uk.

Please read the following information carefully to understand our practices regarding your use of the Site.

Doncaster carpet Cleaners may change the Terms at any time.

Doncaster carpet Cleaners may inform you of the changes to the Terms using the available means of communication.

Which could be on this web site, by telephone, by text or by any other social media communication system.

Doncaster Carpet Cleaners recommends you to check the Site frequently to see the actual version of the Terms and their previous versions.

If you represent a legal entity, you certify that you entitled by such a legal entity to conclude the Terms as the legal entity you represent.

1. PRIVACY POLICY
Our Privacy Policy is available on a separate page. Our Privacy Policy explains to you how we process information about you.

You shall understand that through your use of the Site you acknowledge the processing of this information shall be undertaken in accordance with the Privacy Policy.

2. YOUR ACCOUNT. Please note: this applies if Doncaster carpet cleaners one day makes it possible to log into our site.

When using the Site, you shall be responsible for ensuring the confidentiality of your account, password and other credentials and for secure access to your device.

You shall not assign your account to anyone. Doncaster Carpet Cleaners is not responsible for unauthorized access to your account that results from misappropriation or theft of your account.

The Company may refuse or cancel service, terminate your account, and remove or edit content.

Doncaster Carpet carpet does not knowingly collect personal data from persons under the age of 16 (sixteen).

If you are under 16 (sixteen) years old, you may not use the Site and may not enter into the Terms under any circumstances. [Note: this applies only if a user can register on the Site]

3. SERVICES – Doncaster carpet cleaners terms and conditions
The Site allows you to use Services available on the Site.

You shall not use the services for the illegal aims.We may, at our sole discretion, set fees for using the Site for you.

All prices are published separately on relevant pages on the Site. We may, at our sole discretion, at any time change any fees.

We may use certified payment systems which also may have their commissions.

Such commissions may be implied on you when you choose a particular payment system.

Detailed information about commissions of such payment systems may be found on their websites..

4. THIRD PARTY SERVICES – Doncaster carpet cleaners terms and conditions

The Site may include links to other sites, applications, and platforms (hereinafter the “Linked Sites”).

The Company does not control the Linked Sites, and shall not be responsible for the content and other materials of the Linked Sites.

The Company makes these links available to you for providing the functionality or services on the Site.

5. PROHIBITED USES AND INTELLECTUAL PROPERTY
The Company grants you a non-transferable, non-exclusive, revocable license to access and use the Site from one device in accordance with the Terms.

You shall not use the Site for unlawful or prohibited purpose. You may not use the Site in a way that may disable, damage, or interfere in the Site.

All content present on the Site includes text, code, graphics, logos, images, compilation, software used on the Site (hereinafter and hereinbefore the “Content”). The Content is the property of the Company or its contractors and protected by intellectual property laws that protect such rights. You agree to use all copyright and other proprietary notices or restrictions contained in the Content and you are prohibited from changing the Content.

You may not publish, transmit, modify, reverse engineer, participate in the transfer, or create and sell derivative works, or in any way use any of the Content. Your enjoyment of the Site shall not entitle you to make any illegal and disallowed use of the Content, and in particular you shall not change proprietary rights or notices in the Content. You shall use the Content only for your personal and non-commercial use.

The Company does not grant you any licenses to the intellectual property of the Company. You will not use photographs from our web site without written permission. Email us for permission.

6. THE COMPANY MATERIALS
By posting, uploading, inputting, providing or submitting your Content you are granting the Company to use your Content in connection with the operation of Company’s business including, but not limited to, the rights to transmit, publicly display, distribute, publicly perform, copy, reproduce, and translate your Content; and to publish your name in connection with your Content.

No compensation shall be paid with regard to the use of your Content. The Company shall have no obligation to publish or enjoy any Content you may send us and may remove your Content at any time.

By posting, uploading, inputting, providing or submitting your Content you warrant and represent that you own all of the rights to your Content.

7. DISCLAIMER OF CERTAIN LIABILITIES – Doncaster carpet cleaners terms and conditions
The information available via the Site may include typographical errors or inaccuracies. The Company shall not be liable for these inaccuracies and errors.
The Company makes no representations about the availability, accuracy, reliability, suitability, and timeliness of the Content contained on and services available on the Site. To the maximum extent allowed by the applicable law, all such Content and services are provided on the “as is” basis.

The Company disclaims all warranties and conditions regarding this Content and services, including warranties and provisions of merchantability, fitness for a certain purpose.
To the maximum extent permitted by the applicable law, in no event shall the Company be liable for any direct, indirect, incidental, consequential, special, punitive damages including, but not limited to, damages for loss of enjoyment, data or profits, in the connection with the enjoyment or execution of the Site in the context of the inability or delay to enjoy the Site or its services.

Or for any Content of the Site, or otherwise arising out of the enjoyment of the Site, based on contract and non-contract liability or other reason.
If the exclusion or limitation of liability for damages, whether consequential or incidental, are prohibited in a particular case, the exclusion or limitation of liability shall not apply to you.

8. INDEMNIFICATION
You agree to indemnify, defend and hold harmless the Company, its managers, directors, employees, agents, and third parties, for any costs, losses, expenses (including attorneys’ fees), liabilities regarding or arising out of your enjoyment of or inability to enjoy the Site or its services and Company’s services and products, your violation of the Terms or your violation of any rights of third parties, or your violation of the applicable law. The may assume the exclusive defence and you shall cooperate with the Company in asserting any available defences.

9. TERMINATION AND ACCESS RESTRICTION
The Company may terminate your access and account to the Site and its related services or any part at any time, without notice, in case of your violation of the Terms.

10. MISCELLANEOUS
The governing law of the Terms shall be the substantive laws of the country where the Company is set up, except the conflict of laws rules. You shall not use the Site in jurisdictions that do not give effect to all provisions of the Terms.
No joint venture, partnership, employment, or agency relationship shall be implied between you and the Company as a result of the Terms or use of the Site.

Nothing in the Terms shall be a derogation of the Company’s right to comply with governmental, court, police, and law enforcement requests or requirements regarding your enjoyment of the Site.
If any part of the Terms is determined to be void or unenforceable in accordance with applicable law then the void or unenforceable clauses will be deemed superseded by valid and enforceable clauses shall be similar to the original version of the Terms and other parts and sections of the Terms shall be applicable to you and the Company.

The Terms constitute the entire agreement between you and the Company regarding the enjoyment of the Site and the Terms supersede all prior or communications and offers, whether electronic, oral or written, between you and the Company.

The Company and its affiliates shall not be liable for a failure or delay to fulfil its obligations where the failure or delay results from any cause beyond Company’s reasonable control, including technical failures, natural disasters, blockages, embargoes, riots, acts, regulation, legislation, or orders of government, terroristic acts, war, or any other force outside of Company’s control.

In case of controversies, demands, claims, disputes, or causes of action between the Company and you relating to the Site or other related issues, or the Terms, you and the Company agree to attempt to resolve such controversies, demands, claims, disputes, or causes of action by good faith negotiation, and in case of failure of such negotiation, exclusively through the courts of the country where the Company is set up.

11. STAINS

We do not offer a specific stain removal service. However, we are highly trained on stain removal. We carry a vast range of products on the van for stain removal. However, as stated above, we do not charge or offer stain removal as a service.

We do however, endeavour to remove stains as part of our cleaning process. Whether it be carpets, upholstery or leather. We can not guarantee to remove stains, as by their very nature, they can be anything from hair dye, fake tan or other products that are developed not to be removed. we will go as far as we can without damaging your carpet when we attempt to remove stains.

You accept this along with all the rest of our terms and conditions when you sign this form and invite us to proceed to clean your carpets & furnishings.

12. COMPLAINTS
We are committed to resolve any complaints about our collection or use of your personal data. If you would like to make a complaint regarding this Terms or our practices in relation to your personal data, please contact us at: doncastercarpetcleaners@gmail.com We will reply to your complaint as soon as we can and in any event, within 30 days.

We hope to resolve any complaint brought to our attention, however if you feel that your complaint has not been adequately resolved, you reserve the right to contact your local data protection supervisory authority.

13. WORKING FOR AGENCY’S

We do not collect or drop off keys from agency’s.

A representative from the agency must be in attendance throughout the whole process, or, by prior agreement, must be there to open and close the property.

Payment can be by cash or cheque on the completion (at lock up) of the job, or by bank transfer or payment link within seven days.

Failure to pay within seven working days will incur a penalty of 10% of the cumulative bill per day.

It is the responsibility of the agency to ensure adiquate ventilation for the carpets to dry properly.

Call backs for mould/smells etc, due to inadequate ventilation will be chargable.

It is important that agency’s do not instruct us for work if these terms are not acceptable.

14. COMPLAINTS ABOUT WORK OR SERVICES CARRIED OUT BY US.

Any issues regarding the cleaning of carpets or upholstery will be apparent as soon as they are dry.

Carpets will take two to six hours. Upholstery, overnight usually, depending on the weather. If humidity is high, it may take a bit longer.

Certainly no longer than twenty four hours. We require to be informed of any issues no later than forty eight hours of completing the work, (two days). After this we really can not take responsibility for subsequent issues that may occur.

This includes any rectification for work that we may done and come back to correct.

It is your responsibility to inform us within forty eight hours of us completing the work. You can contact us in any of the ways detailed below, under: Contact information.

15. CONTACT INFORMATION
You may contact us in writing at:

doncastercarpetcleaners@gmail.com or 89 the homestead. Doncaster. DN5 0RU.

You can also contact us using the facebook, link below. Telephone 01302 874613, email: doncastercarpetcleaners@gmail.com, or at the address above.

We welcome your comments or questions about these Terms.

Doncaster carpet cleaners

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Doncaster carpet cleaners terms and conditions
Doncaster carpet cleaners terms and conditions
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